Defined by George Pór, in The Quest for Collective Intelligence (1995), as the capacity of a human community to evolve toward higher order complexity thought, problem-solving and integration through collaboration and innovation. James Surowiecki, in The Wisdom of Crowds, says "The more influence a group's members exert on each other, and the more personal contact they have with each other, the less likely it is that that group's decisions will be wise ones... Adding a few people who know less, but have diverse skills, actually improves the group's performance."
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